Resident Spotlight: Addressing a Heating Issue

📍 Location: UK

🏢 Property Type: Student Accommodation

During routine monitoring, a site team for a student accommodation building noticed that one room consistently had higher temperatures and energy usage compared to others. Specifically, the room was sitting at 26.4°C and consumed about 39kWh of electricity daily between January and April., this over 4 times the average amount for a standard UK household, in jsut one room!

How did Utopi help?

Thanks to environmental information from Utopi, the team approached the resident to discuss the unusual heating patterns. After discussing the issue with the resident, they found no additional heating devices or electronics that could explain the elevated readings. The resident mentioned difficulty in turning off the radiator, leading to the discovery of a heating unit not working as it should.

The Result: Relief for an overheated student!

Following this intervention and the site team being able to identify and fix the faulty heater, the room's energy consumption dropped by approximately 90%, and the average temperature decreased to 25.4°C. This adjustment not only improved the resident's comfort but also contributed to a more sustainable living environment.​

The resident appreciated the prompt response and the collaborative approach to resolving the issue. This experience emphasises Utopi’s mission in highlighting the importance of open communication and proactive maintenance in ensuring comfortable and sustainable living spaces.​